Sprint Customer Service
Get ahold of Sprint's customer service department on this phone number. If you'd like to enquire for more information regarding wireless and landline, coporate services or international and abroad help lines use the phone numbers below to reach specific departments.
Sprint Customer Service Phone Numbers
- New and Existing Customers
- Existing Customers
Business Customer Service
- Account questions
- Company Support
- U.S., Puerto Rico, and U.S. Virgin Islands
- Outside US
- Germany 0
- Mexico 00
- Italy 800-787-986
- United Kingdom 0
- Toll number for all other countries +
Wireless and Landline
- Make a Sprint FonCard call
- Refresh a Sprint Prepaid Card
- Wireline services
How To Contact Sprint
- In order to speed up the process, prepare all relevant information including your 10 digit Sprint number and account number, your security code and the final 4 digits of your social security number.
- Dial if you are an existing customer or if you are a new customer.
- If you are calling from a Sprint associated phone press "1", otherwise enter your 10 digit Sprint number.
- Follow the automated service instructions
- For other consultations you will have to press 2. The following options will be presented
- To activate on your new phone or if you’re moving your current number to another phone or device, press 1.
- To add a line to your account or by a new device or accessory or if you’re new to Sprint and want to start service, press 2.
- If you need help or have issues with payments, billing, your phone or account changes, press 3.
- To see if you’re eligible for a phone upgrade, 4.
- For all other questions including order status and to find a store, 5.
Follow all these prompts in order to make your Sprint customer service call much faster. You will be connected with a Sprint customer service representative.
Sprint Custom Service Contact Information
PO Box 4191
Carol Stream, IL 60197-4191