Macy Customer Service
Macy's customer service. Get in touch with Macy's customer service department via the following email, social media, contact form, phone numbers and online chat. For all questions about Macy's department stores, online shopping, product safety, executive customer service, returns and stock, please call call the numbers listed below.
Macy Customer Service Phone Numbers
- Executive Customer Service
- Corporate Offices
- Customer Service
- Consumer Product Safety Commission
- Macy’s Credit Services
How To Contact Macy
Thank you for calling Macy’s. Your call may be recorded or monitored for quality assurance.
- To receive product information or place an order, press 1.
- To receive help with an order you have already placed, press 2.
- For anything else, press 3.
- If you are calling regarding your Macy's credit account, press 1.
- If you would like to know a gift card's balance, press 2
- For help with your Macy’s.com profile, press 3.
Macy Custom Service Contact Information
- [email protected]
7 West Seventh Street
Cincinnati, Ohio 45202